There are at-least four models right now being used by consumers for purification of water for drinking purpose. I use Compact System where it is claimed that water is going through a 3-stage purification system and by e-boiling, every drop is as pure, as safe as water boiled for 20 minutes. It is also claimed that some Electronic Eye continuously scans water to give 100% pure water or no water. I have a few genuine doubts which could not be cleared by the company representatives.
It is high time that the mushrooming companies selling water purification systems are regulated by the Indian government so that the gullible customers are not taken for a ride by so-called marketing executives.
1. Without water testing results how the company can claims that the individual user is drinking 100% pure water? Free water testing, on quarterly basis, should be part of the Annual Maintenance Contract (AMC).
2. How the company ensures that water flow rate doesn’t exceed 1 l.p.m as given in the technical specifications. The sales executives visiting houses are not technically competent enough to satisfy the customers.
3. In AMC, only twice a year the compact cartridge (sediment cum activated carbon) is changed. Whether it is adequate?
4. I suspect the role and effectiveness of the UV system used by the company.
5. Does the customer get his money’s worth? The Compact system costs over Rs.7500/-.
5. Whether all the models sold by the company are equally good in giving the necessary results?
Can somebody answer these questions?
Wednesday, July 22, 2009
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