Mukesh Ambani’s Reliance Industries Limited (RIL) has announced joint venture with US-based real estate investment trust Vornado to collectively invest US$500 million in a shopping mall joint venture. The plan seems to acquire, develop and operate retail shopping centers across key cities in India. Already, RIL is operating Reliance Fresh retail shops.
However, the work culture in some of the retail shops is far from satisfactory from the point of view of consumer. The local management is poor. Staff seems to be not keen in doing their work. In some shops, stocks are very old. Vegetable counters, except leafy vegetables, need better planning. Fruits of a given quality are more expensive than other local shops. Often, consumers do not go to the shops because they are not sure that all the daily/weekly vegetables requirements will be met under one roof. Who wants to go from shop to shop? I do not want to go.
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