Reliance Fresh – Disappointing

Some of the retail stores in Navi Mumbai - the much talked about retail chain Reliance Fresh seems to be disappointing in terms of offering fresh and cheaper vegetables and fruits to consumers. Take a particular store in Belapur, the store is managed by nobody! There seems to be no designated Manager to whom the customers can voice their suggestions/grievances. The quality of vegetable is not good. The store may be doing business because the residents of Sector 15 do not have any other choice. The dates of manufacturing of most of the items are quite old, at least more than a month. There are communication gaps everywhere between the staff members. The sales persons seems to be not much interested in business, and often seen around in other shops.

The Goli Counter (to sell vada pav & cutlets) started recently is being managed by a person who is really not interested in selling the Goli items. He is so slow and always “blank” faced. He doesn’t keep the timings written there. The items are in good demand. One has to wait, wait & wait. Like me, many are disappointed.